Everything you need to know before and after your order
We ship all orders from Fort Worth, Texas via USPS. Once your order is placed, we process and pack it within 1–3 business days, then hand it off to USPS for delivery.
You'll receive a tracking number via email as soon as your order ships so you can follow it every step of the way.
Free shipping is automatically applied at checkout — no code needed. Under $50? Flat rate shipping of $5.99.
| Shipping Method | Carrier | Estimated Delivery | Cost |
|---|---|---|---|
| Standard Shipping | USPS | 2–5 Business Days | $5.99 |
| Free Shipping | USPS | 2–5 Business Days | FREE (orders $50+) |
US Only: We currently ship within the United States only. International shipping is something we're working on — stay tuned!
We want you to love what you yoinkd. If something isn't right, we've got you covered.
| Situation | What We Do | Timeframe |
|---|---|---|
| Changed your mind | Return for refund (item must be unopened) | Within 14 days of delivery |
| Item arrived damaged | Full refund or replacement, no questions asked | Within 48 hours of delivery |
| Wrong item sent | We send the correct item + you keep the wrong one | Within 7 days of delivery |
| Refund processed | Back to original payment method | 3–5 business days |
If your item arrives damaged, snap a photo and email it to hello@yoinkd.shop within 48 hours. We'll take care of you immediately.
To start a return, email us at hello@yoinkd.shop with your order number and reason for return. We'll send you instructions within 24 hours.
We're real people and we actually respond within 24 hours.